Privacy Policy

This Privacy Policy explains what personal data is collected by Uzaonline Marketplace Limited

Privacy Policy
We take your privacy very seriously and are committed to protecting the privacy of all
visitors and subscribers to our website or any application we make available via the
Apple store, Google Play Store or the web application (the “Platform”), and the corresponding services
available through the Platform (the “Services”).
 
Below we set out our privacy policy, which will govern the way in which we process any
personal information that you provide to us. We will notify you if the way in which we
process your information is to change at any time.
 
Please read this privacy policy carefully as it contains important information on who we
are and how we collect, store, use and share your information. By accessing the
Platform or using our Services or otherwise indicating your consent, you agree to, and
where required, consent to the collection, use and transfer of your information as set out
in this policy. If you do not accept the terms of this policy, you must not use the Platform
and/or the Services. This privacy policy supplements other notices and privacy policies
and is not intended to override them.
 
This privacy policy:
(i) applies only to the Platform and not to websites or applications of any other
companies or organizations; and
(ii) specifically addresses our obligations pursuant to local law.
 
The data we collect about you
When you visit our Platform or create a login in and password to access the Services,
you may be asked to provide information about yourself. This may include:
(i) your name and contact details, including email address and telephone number;
(ii) information to enable us to check and verify your identity;
(iii) location data;
(iv) your billing information, transaction and payment information and history; and
(v) such other information as we may from time to time require to provide the Services
and comply with applicable law.
 
You agree and, where required, consent to the collection of information about your
usage of the Platform and the Services and information from messages and
communications you send to us.
 
This information is required to provide the Services to you. If you do not provide such
information, it may delay or prevent us from providing the Services.
 
This privacy policy will also apply when accessing the Platform and/or the Services from
mobile technology (such as mobile phones, tablets or other devices). Unless you have

chosen to remain anonymous through your device and/or platform settings, this
information may be collected and used by us automatically if you use the Services and
access the Platform from mobile technology.
Calls between you and us, may be recorded or monitored for quality assurance and
customer service purposes. We track messages exchanged between you and other platform
users made through our platform. As part of this process, we will receive in real time and store data
about your text message, including the date and time of the message, and the content of the message.
 
Who we share your personal Information with
We may share your information with:
 
(i) third parties we use to help deliver our products and services to you (for example,
payment service providers);
(ii) other third parties we use to help us run our business (for example, marketing
agencies or hosting service providers); and
(iii) third parties approved by you (for example, social media sites you choose to link
your account to or third-party payment providers).
 
We require all third parties to respect the security of your personal data and to treat it in
accordance with the law. We do not allow our third-party service providers to use your
personal data for their own purposes and only permit them to process your personal
data for specified purposes and in accordance with our instructions.
 
We may use or share the information you provide to us if we are under a duty to
disclose or share your information in order to comply with any legal or regulatory
obligation or in order to enforce any obligation against you or to protect the rights of us
and our affiliates. This may include the exchange of information with other companies
and organizations for the purposes of fraud protection and prevention.
 
We may also need to share some personal information with our affiliates, subsidiaries
and third parties (such as real estate agents that use the Platform) or during a re-
structuring of our business. Usually, personal information will be anonymized but this
may not always be possible.
 
 
Purpose of processing
Your information will allow us to provide you with access to the particular parts of the
Platform relevant to you and allow us to supply the Services you require.
 
We will use your information for the purpose of fulfilling service orders placed by you,
processing any other transactions authorised or made by you with us, informing you of
special offers and providing other marketing information to you which we think you may
find of interest, undertaking services or customer research/development.

Your information may be used by us to contact you for your opinions on the Platform,
the Services and our business, and to notify you of changes or developments to the
Platform, the Services and our business.
 
Disclosure of Information
In the unlikely event that a liquidator, administrator or receiver is appointed over us or all
or any part of our assets that insolvency practitioner may transfer your information to a
third-party purchaser of the business provided that purchaser undertakes to use your
information for the same purposes as set out in this policy. We undertake not to provide
your personal information to third parties save in accordance with this policy.
 
Cookies
We may send a small file to your computer or device when you visit our website (a
“cookie”). This will enable us to identify your computer, track your behavior on our
website and to identify your particular areas of interest so as to personalize and
enhance your experience on this website. We may use cookies to collect and store
personal data and we link information stored by cookies with personal data you supply
to us. You can set your browser to reject cookies but this may preclude your use of
certain parts of the Platform.
 
If you participate in or enquire about any lead, referral or similar service we may offer,
we may use the information you submit, as well as other data we might have or obtain
ourselves or from other sources, to determine which of our participating Professional(s)
may be willing, able and/or compatible to serve your needs or possible interests and to
assist them or others in doing so. We may forward or share information relating to you,
which may include such information as well as personal information obtained through
our sign-up form or otherwise, to certain Professional(s). Those Professionals or their
affiliates, contractors, advertisers, agents or other designees may use such information
and contact you regarding your needs or possible interests, as may we ourselves.
“Professional(s)” means individuals, companies and other organizations or persons
acting as real estate professionals or otherwise engaged in a business relevant to the
Platform.
 
Third-party vendors, including Google and Facebook, use cookies to serve ads based
on a user’s prior visits to the Platform. Google and Facebook’s use of cookies (in
Google’s case, the DART cookie) enables them and their partners to serve ads to users
based on their visits to the Platform and/or other sites on the internet. Users may opt out
of
(i) the use of the DART cookie by visiting the Google website; and
(ii) Facebook’s cookies by visiting Facebook’s advertising preferences page.
 
 
Security measures

We have implemented security policies, rules and technical measures to protect the
personal data that we have under our control from unauthorized access, improper use
and disclosure, unauthorized destruction or accidental loss.
 
We also have procedures in place to deal with any suspected data breach. We will
notify you and any applicable regulator or authority of a suspected data security breach
where we are legally required to do so.
 
You are solely responsible for keeping your password and other account details
confidential. If you have concerns about your password, account details, or are
suspicious about any unauthorized use of your account, you should contact us
immediately. We can deactivate or suspend your account at any time.
 
 
Access to information
You may ask us whether we are storing personal information about you by emailing us
at [email protected]. We may ask for proof of your identity before providing any
information and reserve the right to refuse to provide information requested if identity is
not established.
 
 
Data deletion request
You may request that we delete your personal data by emailing us at
[email protected]. We will endeavor to comply with such deletion requests but
in certain circumstances we will be unable to delete your personal data as we may be
required to retain it for legal, regulatory and/or compliance reasons (and we may not be
able to communicate why we cannot delete such data due to confidentiality obligations
that we may be under). We may ask for proof of your identity before deleting any
information and reserve the right to refuse to delete information if your identity is not
established. We reserve the right to charge a fee in respect of any deletion request.
 
Enquiries
If you have any enquiry or concern about our privacy policy or the way in which we are
handling personal data, please contact us at [email protected]. If at any time you
wish us to cease processing your information, please send a message to our admin
department and insert "unsubscribe" as the subject heading.
 
Payment Data
We employ third-party providers for processing credit card and mobile money payments.
They have access to personal information needed to perform their functions but may not
use it for other purposes. We do not collect or store full credit card number data, though
we may receive credit card-related data, data about the transaction, including: date,
time and amount of the transaction, and the type of payment method used.

Updates to policy
We reserve the right to vary this policy from time to time. Our updated policy will be
displayed on our Platform(s), and by continuing to use and access the Platform,
following such changes, you agree to be bound by any variation made by us. It is your
responsibility to check this policy from time to time to verify such variations